Terms of Service.

Last updated: 26 November 2025

Welcome to NAFESA.SG (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access and use of www.NAFESA.SG (the “Site”), including any content, features, and services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility

To use this Site, you must:

  • Be at least 18 years old, or accessing under the supervision of a parent or legal guardian.

  • Have the legal capacity to enter into binding agreements.

2. Use of the Site

You agree to use the Site only for lawful purposes. You must not:

  • Engage in any fraudulent activities.

  • Attempt to gain unauthorized access to our systems.

  • Copy, distribute, or exploit any content for commercial purposes without our prior written consent.

  • Upload harmful code, viruses, or disruptive technologies.

We reserve the right to terminate access if misuse is detected.

3. Products, Services & Descriptions

We strive to ensure all products, descriptions, pricing, and images are accurate. However:

  • Colours, sizes, or designs may vary due to screen settings or production differences.

  • We reserve the right to modify, discontinue, or update any product or service without prior notice.

We are not liable for typographical errors or inaccuracies.

4. Order Acceptance & Payment

By placing an order on our Site, you agree that:

  • All orders are subject to availability and confirmation.

  • Prices are listed in SINGAPORE DOLLARS unless otherwise stated.

  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or misuse.

Accepted payment methods include: [e.g., Visa, Mastercard, PayPal, Stripe, PayNow, etc.] Payments must be made in full before order processing.

5. Shipping, Delivery & Lead Times

  • Delivery timelines provided on the Site are estimates only.

  • We are not responsible for delays caused by courier services, customs, or force majeure events.

  • Risk of loss and title transfers to you upon delivery by the courier.

For more details, please refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

Our return and refund terms are outlined in our Return Policy, which forms part of these Terms.
We reserve the right to refuse returns that do not meet policy requirements.

7. Intellectual Property

All content on the Site—including logos, branding, product images, graphics, text, and layouts—is the property of NAFESA.SG or licensed to us.
You may not:

  • Reproduce, replicate, or use our content without consent.

  • Claim ownership of any material from our Site.

8. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials.

  • You agree to provide accurate, current information.

  • We may suspend or terminate accounts that violate these Terms.

9. Third-Party Links

The Site may contain links to third-party websites not operated by us.
We are not responsible for:

  • The content,

  • Privacy practices, or

  • Activities of those external sites.

Access them at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Site.

  • Our total liability for any claim is limited to the amount paid by you for the product or service in question.

Nothing in these Terms limits rights which cannot be excluded by applicable law.

11. Indemnification

You agree to indemnify and hold NAFESA.SG its owners, employees, and affiliates harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your misuse of the Site,

  • Violation of these Terms, or

  • Infringement of third-party rights.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect personal data.

13. Modifications to the Terms

We may update these Terms from time to time.
Continued use of the Site after changes constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of SINGAPORE, without regard to conflict-of-law principles.

15. Contact Information

For questions regarding these Terms, please contact us via the CONTACT form provided.